![]() ![]() ![]() Even a short 1-hour outage can cause considerable disruption and have a financial impact to the business. Your business depends on reliable IT systems to support the business's core functions. ![]() Or, create more gateways and connect them to your hypervisor.Backup and Disaster recovery are core considerations for any business with an IT footprint, whether that is on-premises or in the cloud. To resolve this error, increase the Backup window start time to a longer period of time. For more information, see AWS Backup quotas. Each gateway has a limit of four backup or restore jobs, and you can't increase this limit. This error might occur when all gateways are busy. Error: No gateways available to work on job To get information about your hypervisor, such as errors and network configuration and connection, configure the hypervisor to integrate with Amazon CloudWatch Logs. To resolve this error, check the configuration of your VMware host and review the VMware host for issues. This error might occur when the VMware host where the gateway appliance resides has issues. Error: Failed to create backup during snapshot creation. Because of the differences in the amount of uploaded data, some backups might succeed and others might fail. Note: The VMware feature uploads only modified chunks. It's a best practice to have at least 100 Mbps bandwidth to back up on-premises VMware VMs that use AWS Backup. Your backup window and restore requirements.The incremental data that are generated for each VM.The VMware VMs that you want to protect.The required network bandwidth depends on the following factors: If the network bandwidth is slow, then the link can be congested and cause backup jobs to fail. This error might occur if the network connection isn't sufficient to handle the data uploads of larger VMs. or- Cloud network request timed out during data ingestion Error: Failed to upload backup during data ingestion. To test the network connectivity, use the preceding instructions for Network or port configuration issues. Then, enter X to complete your network configuration. Enter the correct DNS server IP addresses.In Network Configuration, enter 6 to edit the DNS configuration.If the DNS server IP addresses are incorrect, then exit the prompt and return to Network Configuration. In Network Configuration, enter 7 to view the DNS configuration.On the Backup gateway configuration page, enter 2 to see the network configuration.Note: The default username is admin and password is password. To verify the DNS configuration, complete the following steps: If the gateway appliance is configured with incorrect DNS servers, then the backup fails. The gateway appliance has incorrect DNS servers To back up and restore VMs with independent persistent or independent non-persistent disk mode, change the disk mode to dependent. AWS Backup also doesn't support raw disk mapping (RDM) disks of NVMe controllers and their disks. If you use an unsupported VM version, then upgrade to a supported version.ĪWS Backup doesn't support VM backups that have independent persistent and independent non-persistent disk modes. To back up and restore VMs, you must use a supported VMware for AWS Backup. The VMware version or disk isn't supported Then, run the following commands to verify the network connectivity. If the network test passes, then enter X, and then return to the AWS Backup gateway configuration page.Ĥ. On the Backup gateway configuration page, enter 3 to test the network connectivity.ģ. To test the connectivity, use the ncport tool in the command prompt of the gateway's local console.Ģ. Make sure that all required ports are open. To use an AWS Backup gateway, you must configure your infrastructure to use a gateway. These errors might occur because of the following configuration issues: Aborted backup job -or- Error opening disk on the virtual machine "No gateways available to work on job."Įrror: Failed to process backup data."Failed to create backup during snapshot creation.Aborted backup job." -or- "Cloud network request timed out during data ingestion" "Failed to upload backup during data ingestion.Aborted backup job." -or- "Error opening disk on the virtual machine" The following are the most common errors that you might receive when running VMware backup jobs: ![]()
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